Effective Date: July 1, 2024
Company Name: Kerolens Cleaning
Office Address: 3607 Sussex Ln, Philadelphia, PA 19114

Kerolens Cleaning (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services or visit our website.

We may collect the following types of information:

• Personal Information: Name, address, phone number, email, payment details, and service preferences.
   
• Service Information: Details regarding your home or office cleaning needs, access instructions, and scheduling information.
   
• Technical Information: When you visit our website, we may collect data such as IP address, browser type, and usage statistics.
   

We use the information we collect to:

• Provide and manage our cleaning services.
   
• Communicate with you regarding appointments, invoices, or inquiries.
   
• Process payments securely.
   
• Improve our services and customer experience.
   
• Comply with legal obligations.
   

We do not sell, rent, or trade your personal information. We may share your information in limited situations:

• With trusted third-party service providers who assist in delivering our services (e.g., payment processors).
   
• When required by law or legal process.
   
• To protect the rights, property, or safety of Kerolens Cleaning, our customers, or others.
   

We implement reasonable physical, electronic, and managerial safeguards to protect your personal information. However, no system can be guaranteed 100% secure, and we cannot ensure or warrant the security of any information transmitted to us.

We retain personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.

Depending on your location, you may have the right to:

• Access, correct, or delete your personal information.
   
• Opt out of marketing communications.
   
• Request restrictions on certain uses of your data.
   

To exercise these rights, please contact us using the details below.

Our services are not directed to children under the age of 13. We do not knowingly collect personal information from children.

We may update this Privacy Policy from time to time. Any changes will be posted on our website with the updated “Effective Date.”

If you have questions or concerns about this Privacy Policy, please contact us at:

Kerolens Cleaning
3607 Sussex Ln
Philadelphia, PA 19114
Email: Info@kerolenscleaning.com
Phone: 267-271-6539